Refund Policy

At Afternoon Delight, we are committed to ensuring your satisfaction with every purchase. If you are unsatisfied with your order, we are here to make things right. Please review our refund policy below. 

Refund Eligibility: 

- Refunds or replacements are available for orders that arrive damaged, defective, or incorrect. 

- Due to the nature of our products, we are unable to accept returns of opened coffee packages. However, if there is a quality issue, we will work with you to resolve it.

Refund Process: 

Contact us: Notify us within 7 days of receiving your order at info@afternoondelightcoffee.com | Please provide your order number, details of the issue, and photos (if applicable) 

Resolution:

Depending on the issue, we may offer a replacement item or a refund to your original payment method. Refunds will be processed within 5-7 business days after approval. We are a team of only 2, so we ask for your patience while resolving issues.

Non-Refundable Items: 

* Sale items or promotional offers

* Orders placed incorrectly by customer

* Shipping fees, unless the issue is due to an error on our end.

Your satisfaction is our priority. If you have any questions, don't hesitate to reach out to us directly. Thank you for choosing us, and we appreciate your trust in our brews!